Privacy Policy (effective 01 Jan 2025)
At Escapade On Wheels LLP, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us, including through our website, services, and communications.
Information We Collect
We may collect the following types of information:
- Personal Information
- Name, email address, phone number, postal address.
- Travel preferences, dietary requirements, and passport details (for international trips).
- Payment details for booking purposes.
- Non-Personal Information
- Browser type, IP address, device information, and usage data (collected through cookies and analytics tools).
How We Use Your Information
The information collected is used for:
- Booking confirmations and trip management.
- Sending updates, promotional offers, and newsletters (with your consent).
- Enhancing customer service and personalizing user experience.
- Compliance with legal obligations, such as government permits or travel documentation.
Information Sharing
- We do not sell or rent your personal information.
- We may share your data with:
- Service Providers: Hotels, transportation agencies, and local guides to facilitate your travel
- Government Authorities: For permits or other legal requirements.
- Third-Party Partners: Only as required for your booked services (e.g., insurance or international flights).
Data Protection
We implement robust security measures to protect your data against unauthorized access, alteration, or misuse. However, no online transmission or storage system can guarantee complete security.
Your Choices
- Access & Update: You can access or request updates to your personal information by contacting us.
- Opt-Out: You can opt out of receiving promotional communications by following the unsubscribe instructions in our emails or contacting us directly.
- Cookies: You can disable cookies through your browser settings; however, this may impact your user experience.
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
Updates to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website, and the “Effective Date” will be updated accordingly.
Contact Us
For questions or concerns about our Privacy Policy, please contact us:
Escapade On Wheels LLP
Phone: +91 8240630431
Email: support@escapadeonwhhels.com